1. Overview & Commitment
Vishnu Balaji Global Imports & Exports ("we", "our", or "us") is dedicated to protecting the commercial confidentiality and personal data of international importers, brokers, wholesale distributors, and business partners. This Privacy Policy details our practices concerning data gathered through our website (vishnubalajiglobal.com), commercial RFQ wizards, WhatsApp channels, and direct email communications.
2. Information We Collect
When you submit a Request for Quotation (RFQ), download our corporate product catalogue, or interact with our trade assistant, we may collect:
- Contact Identification: Full name, professional title, corporate affiliation, and country of residence.
- Commercial Details: Corporate email address, telephone/WhatsApp contact numbers, target port of discharge, commodity requirements, and intended purchase volume.
- Technical & Usage Data: IP address, browser type, referral URLs, language preference, and on-page interaction analytics to optimize site performance and quotation processing.
3. Purpose of Processing
Your commercial information is processed strictly for legitimate mercantile purposes:
- Generating Proforma Invoices (PI), formal price quotations, and commodity specification sheets.
- Coordinating phytosanitary clearances, pre-shipment inspections (SGS/Intertek), customs documentation, and sea freight logistics.
- Fulfilling Indian regulatory compliance obligations under the Directorate General of Foreign Trade (DGFT), Customs Act, 1962, and the Goods and Services Tax (GST) framework.
- Responding to direct buyer inquiries via email or WhatsApp messaging.
4. Data Storage & Security Measures
We implement industry-standard technical and organizational security controls to protect against unauthorized access, alteration, or disclosure. Commercial inquiry records are managed within access-restricted databases with encrypted transmission protocols. We never sell, lease, or monetize international buyer data.
5. Third-Party Service Providers
To deliver commercial quotes and trade fulfillment, we partner with reputable service providers bound by confidentiality obligations:
- Secure cloud database infrastructure for lead and inquiry management.
- Authorized banking institutions for Letter of Credit (L/C) and Telegraphic Transfer (T/T) trade settlement.
- Accredited pre-shipment inspection surveyors (such as SGS, Intertek, Cotecna) at Indian loading terminals upon buyer request.
6. Contact Our Data Compliance Team
For questions regarding this policy or to request updates to your company's records, contact:
Vishnu Balaji Global Imports & Exports
Attention: Sandeep Solanke (Founder & Trade Director)
Email: sales@vishnubalajiglobal.com / depu.sep13@gmail.com
Phone / WhatsApp: +91 91606 66483
Origin Hub: Hyderabad, Telangana, India